Mercury marine engine factory warranty information

If you are having a boat built for you or are not planning on using the motor right after the time of purchase you may find yourself with a shorter than stated warranty. It is important that your dealer works with you and does not register the motor with the manufacturer until the engine will actually be used. Most manufacturers consider the start of the warranty period the date that the motor is registered with them through the dealer.

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  5. Should You Buy An Extended-Service Contract?.

If you plan on getting an extended warranty or not it is important to consider the warranties offered by the manufacturer as they do differ from one to the other and are not all equal in their coverage. Does the warranty cover all engine parts? Is it a non-declining warranty or declining when it is pro-rated over time? Is it transferable if you decide to sell the boat?

Is it a factory direct warranty or issued through a third party? These are all questions you should be considering. But if you do and you have done your homework first, you can get back out on the water with your wallet intact. Your email address will not be published. Service contracts are often marketed as "extended warranties," implying that the boat or engine manufacturer will cover repairs after the original warranty has expired, just as they would if it were covered under the original factory warranty.

Usually, they don't. But manufacturer-backed service contracts from companies such as Yamaha and Mercury Marine are beginning to perform much the same way as warranties, though they still fall outside of state and federal warranty law. Yamaha's Extended Service YES program is underwritten by an insurance company, but because it's managed directly through Yamaha, it acts more like a true warranty and, for most people, it feels similar.

Mercury Marine's Product Protection program uses no outside underwriting, allowing the company to tailor their service contracts to more closely mimic their factory warranty. Over the years, BoatUS Consumer Protection has received numerous complaints where an owner purchased a service contract only to find that consequential damage wasn't covered. Here's an example: A BoatUS member bought a new foot boat with a third-party extended service contract.

Six months later the boat suffered a major problem when an alternator suddenly began overcharging and blew out the electronic control unit ECU on one of the engines.

Mercury Marine Transferable warranty program 2019

The boat was still under warranty, so the manufacturer replaced the alternator and the ECU at no charge. Five months after the new-boat warranty expired, the other alternator suffered the same problem and damaged the other engine's computer. Manufacturer-backed service contracts are usually different.

According to John Potzauf, Yamaha's warranty manager, their program covers consequential damage, the same as it would during the factory warranty period. Amy Wiesener, Mercury Marine's warranty manager, also says consequential damage isn't excluded. Another limitation: Most service contracts have maximum payouts for claims or even for repeat failures of the same component. Limits are often based on the value of the covered product, in this case, the engine. Third-party service contract underwriters can and do cancel contracts when paid claims exceed the current value of the engine.

Here again, manufacturer-backed programs have advantages because most provide coverage up to the list price of your engine when you bought it. Before you buy a service contract, don't just look at the sales literature; ask to see the actual contract. Pay particular attention to the "Exclusions Section" — often a lot longer than the "Items Covered" section.

Some manufacturer-backed service contracts offer more than one level of coverage. You can save money buying the cheaper level, but there will be more exclusions, such as no coverage of electrical items, including the expensive ECU. Sometimes, it's just one deductible per incident; sometimes a deductible is charged per item that needs to be repaired. As mentioned above, service contracts often don't cover consequential damage so even if your engine breaks down, repairs may not be completely covered. Many contracts don't pay to remove the engine from the boat or have the boat hauled if it's required for repairs, so there may be additional expenses for that.

Some manufacturer-backed programs only pay for haul-outs if you buy the higher level of coverage, and even then it's usually limited to a couple of hundred dollars, though they often don't have deductibles. Also, wear and tear isn't covered by any policy and sometimes that definition is a little squishy, resulting in denied coverage.

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Check the contract details to find out how the company handles deductibles and consequential damage. Repairs under extended service contract are made by qualified technicians. Photo: Billy Black. Third-party insurance companies usually write the contracts, and manufacturers and dealers typically won't step in to help if there's a problem.

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On the other hand, factory-backed programs have agreements with their dealers. The factory rather than an insurance company that may also provide service contracts on refrigerators and cell phones is ultimately responsible, so you should expect better service when there's a problem. Ask the dealer if an offered contract is managed by the manufacturer or a service contract company. Those managed by manufacturers typically provide significantly better coverage, and if there's a problem, you can speak directly to the manufacturer. Keep in mind you don't have to buy the service contract sold by the dealer.

You can shop around for others and compare prices and service. If you buy a third-party service contract when you buy a new boat, it won't apply during the manufacturer's warranty. That means that if you buy a three-year contract on a boat with a one-year warranty, the contract may only cover the last two years. If you decide to buy a contract, find one that will begin after the manufacturer's warranty expires.

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  • Warranty Coverage And Exclusions - Mercury Outboard Motor Service Manual [Page 10].
  • Don't be pressured into buying an extended service contract the same day you purchase a new boat or engine. Many independent and manufacturer-backed contracts offer a nine-month to one-year window for signing on, so find out what the window is and wait as long as possible before buying.

    Such equipment or accessories may carry their own individual warranties provided by the respective Component Manufacturer. Window damage, alignment, breakage or water leakage, including water leakage through convertible tops or enclosures. Engine installation by others. Paint or painted surfaces. See Limited Paint and Surface warranty. Canvas zippers and stitching. Canvas products used during trailering. Canvas products used during winter months. Electrolysis, galvanic corrosion, or corrosion due to chemical or salt exposure, or lack of protective anodes.

    Damage or deterioration of cosmetic surface finishes including cracking, discolouration, air voids, fading or oxidation of gel coat, wood finishes varnishes, stains, and paints, plastics, trim tape, plated or painted metal chips or scratches. Damage, stains, shrinkage, or deterioration of carpet, upholstery and exterior canvas tops, stitching, enclosures, and weather covers including rainwater leakage due to exposure to the elements. Damage or deterioration due to time spent in dealer inventory exposed to the elements.

    Damage resulting from use of cleaners, protectants, or chemicals not compatible with the damaged surfaces or finishes. Mildew, mould, or other environmental effects from microorganisms, moisture, dirt, or heat. Any boat initially sold at retail by a party other than an authorized Legend factory dealer.

    Warranty Coverage

    Any boat used for commercial purposes. Any unauthorized repair or installation. Attempted disassembly. Damages due to inadequate trailer support, transom support or improperly designed or assembled trailers. Final rigging, prop choices, motor position and final; adjustments. Any transportation, haul out, or other expenses incurred in returning the boat to the selling dealer or to the Legend Boats factory for warranty service.

    Any representation or implication relating to speed, range, fuel consumption or estimated performance characteristics.

    Any failure or defect caused by an act of nature resulting in damage, cost, or expense. Any boat which has been salvaged or declared a total loss or a constructive total loss for any reason not covered by this Limited Warranty. Other Limitations and Disclaimers All other warranties, expressed or implied, including the implied warranties of merchantability and fitness, are expressly excluded. To the extent any implied warranty of merchantability or fitness for a particular purpose is implied by law and can not be disclaimed under applicable law despite the disclaimer herein, such warranties shall be limited to the duration of one year from the date of delivery of the boat to the first retail owner.

    Neither Legend Boats nor the selling dealer shall have any responsibility for any incidental or consequential damage; loss of use of the boat; loss of time, profits or income; inconvenience; commercial or economic loss; or any other consequential or incidental damages. Some jurisdictions do not allow limitations on how long any implied warranty lasts, so the above limitation may not be applicable.

    Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not be applicable. This limited warranty gives the owner specific legal rights, and the owner may also have other rights, which vary from province to province. The terms and conditions contained herein, as well as those of any documents prepared in conjunction with the sale of a Legend boat may not be modified, altered, or waived by any action, inaction or representations, whether oral or in writing, except upon the express, written authority of an executive management employee of Legend Boats.

    Legend Boats reserves the right to make changes in or additions to the boats built or sold by them at any time without incurring any obligation to make the same or similar changes or additions to boats previously built or sold. Warranty Procedures Online Warranty Registration Warranty Registration by your selling dealer, after the boat sale has been completed, will initiate an email that will be received by Legend and ensures that the customer is registered in our system and receives warranty benefits.

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